How to have crucial conversations and feel better at the end

Ask any woman in the world what upsets them most in an argument at work or at home.

It is rarely the outcome of a conversation.

Most likely, what bothers them more is that they were not listened to, seen, heard, or respected.

That is also true for direct reports, #lients, team members, peers. and kids.

The issue so often is not winning at all costs but how the decision was made.

And I will add that how both parties feel at the end matters.